Ensuring EA compliance in time and attendance system integration
The Challenge
In 2024, a large insurer was developing a new time and attendance system and needed assurance that it accurately reflected the pay rules outlined in their Enterprise Agreement (EA). Incorrect interpretation of these rules could lead to payroll errors, compliance risks, and employee dissatisfaction.
Mapien was engaged to independently validate whether the EA’s pay conditions had been correctly codified into the new system. This required rigorous testing to ensure the system applied the correct pay rates, penalties, and entitlements in every scenario.

The Solution
Leveraging deep expertise in Enterprise Agreement interpretation, Mapien executed a comprehensive validation process:
- Examining and validating 3,000 Test Scripts to determine compliance.
- Identified and resolved discrepancies before system deployment.
The Outcome
With confidence in the system’s accuracy, the client successfully migrated over 8000 employees over a three-month period. The transition was smooth, with no payroll disruptions or compliance concerns and the client experiencing a seamless integration between the new Time and Attendance system and the Payroll system.