- Accredited Mediator (NMAS)
- Australian Human Resources Institute (CAHRI)
- Industrial Relations Society of Queensland
- Australasian Association of Workplace Investigators
- Local Buy Verification Certification
Bringing over 25 years of employment and industrial relations experience to the table, Mark is known for providing creative and practical answers to complex workplace issues.
With a particular focus on investigation and review of employment matters, dispute resolution, advocacy, managing complex cases and workforce redesign, Mark partners with his clients to develop innovative strategies to ensure significant organisational improvement. Mark is a nationally accredited mediator.
His personable and engaging nature enables Mark to easily develop a rapport with clients to gain their trust & confidence. He utilises his interpersonal and leadership skills to provide mentoring and training for employee relations practitioners.
Mark is a specialist in complaints management, managing and resolving misconduct, workplace bullying complaints, advocacy in all industrial jurisdictions as well as providing strategic advice in relation to employment arrangements and conditions. He is valued for his depth of knowledge and breadth of experience, in particular in the public sector.