Workplace Investigations Guide for Employers | Mapien

February 26, 2026

Breaking the Cycle: Managing Cross-Complaints and Vexatious Claims

Discover strategies for HR professionals and investigators to manage relentless complaint cycles - where mutual accusations and emotional escalation threaten resources, trust, and legal compliance. This guide, informed by real-world practice and authoritative guidelines, offers structured, fair approaches for handling complex workplace disputes.

Read The Article

February 4, 2026

From Findings to Practice: A Blueprint for Workplace Investigations in 2026

This article examines key 2025 workplace investigation decisions, exploring Fair Work Commission expectations around quality, procedural fairness and risk management, and what this means for employers in 2026.

Musings from the Mushroom Murder Trial: Key Takeaways for Workplace Investigators

The renowned 2023 beef wellington mushroom poisoning case has culminated in Erin Patterson being found guilty of 3 murder charges and 1 charge of attempted murder. The mushroom murder trial offers 6 useful reminders for workplace investigators when conducting investigations.

February 21, 2023

Trauma Informed Approach to Workplace Investigations

The use of a trauma-informed approach to workplace investigations is necessary when interviewing people that have experienced trauma. Trauma may be experienced from a range of distressing events. When conducting interviews, the Investigator must be mindful of the effects that trauma has on a person’s memory and their ability to participate in the interview process.

September 5, 2022

Workplace investigations: 5 reasons to outsource

If an allegation of bullying, sexual harassment or discrimination is made in the workplace, in most circumstances an employer will need to conduct a workplace investigation – which can be time consuming, complex and can lead to poor outcomes if they are not done right. Here are five reasons why you should outsource your workplace investigation.

Mapien Conducts Workplace Investigations, Interviews, Training and Mediation by Video-Conference

At Mapien, we have altered business practices due to staff being required to work from home as a result of the effects of COVID-19 and are now offering workplace investigations, interviews, training and mediation by video-conference.