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Psychological Health and Safety

Workplace Surveillance in 2026: What Employers Must Know

Explore the evolving landscape of workplace surveillance in Australia, including new AI-driven monitoring practices, key legal changes, and employer obligations under recently amended WHS laws. Discover practical steps for compliance, safeguarding employee wellbeing, and preparing for future regulatory shifts.

Planning for Public Holidays: Why Employers Must Be Ready for Easter and ANZAC Day

Understand your obligations around public holiday pay, rostering and the right to refuse work. Learn what happens when planning falls short and 5 key lessons for Australian employers ahead of Easter and ANZAC Day.

Use of an Independent Facilitator in Performance Improvement Processes

This article draws on first-hand experience facilitating performance improvement processes within several government organisations. While the use of an independent facilitator is not widely discussed, practical experience suggests it can significantly strengthen the effectiveness, fairness and safety of these conversations. We outline how the role works and where it can add the most value.

February 9, 2026

The Value of Managing Psychosocial Risks: Burden or Strategic Investment?

Transforming your workplace into a beacon of psychological health and safety is not just a legal imperative but a strategic differentiator. Learn the benefits of adopting an investment mindset towards psychosocial risk management and how to foster a healthier, more productive workplace environment.

February 4, 2026

From Findings to Practice: A Blueprint for Workplace Investigations in 2026

This article examines key 2025 workplace investigation decisions, exploring Fair Work Commission expectations around quality, procedural fairness and risk management, and what this means for employers in 2026.

January 29, 2026

kelly-patterson

New Year, New Goals…Now What? A Practical Guide to Keeping Momentum Beyond January

January is a great time to reset. People return to work clearer, more optimistic and more willing to think differently. Learn how to keep the momentum and make goals and behaviours stick beyond the new year.

November 11, 2025

Aged Care reform from 1 November: Navigating change amid workforce pressures

Australia’s aged care sector is navigating unprecedented reform. Migration pathways, workplace planning and development, work design, and leadership capability and development are key levers to stabilise staffing and support sustainable care delivery. Learn how Mapien can support providers navigate change amid workforce pressures.

November 10, 2025

Employee out to dinner while on personal leave? – Why employers must tread carefully

Practical advice for employers, highlighting the importance of clear policies, fair investigations, and empathy in managing personal leave. Discover why a measured, legally sound approach protects both your workplace and your employees’ wellbeing.

November 3, 2025

A hidden hazard: How family violence can impact the workplace

Family and domestic violence doesn’t always stop at the front door - it can spill into our workplaces, bringing risks not just for survivors, but for colleagues, clients, and entire communities. Discover how workplaces have a unique chance to foster safer environments and stronger communities for everyone.

October 20, 2025

Silence protects no one: Why reporting work-related violence and aggression matters

Reporting work-related violence and aggression is a powerful step toward safer, healthier workplaces. But lasting change comes when reporting sparks a cycle of action, learning, and continuous improvement.

October 7, 2025

It’s not just about resilience: shifting the blame in work-related violence

Managing work-related violence isn’t about who can “cope better.” It is a foreseeable psychosocial hazard. Under Australia’s work health and safety laws, employers are legally obligated to eliminate or minimise the risks, just as they would with physical hazards. Workplaces must take a systemic approach to structural prevention.

September 16, 2025

kelly-patterson

The Power and Peril of Profanity

Swearing has long been part of human connection, but what is it's place in the workplace? Some teams thrive on it, others view it as toxic and unprofessional. Discover key considerations and our practical tips for leaders here.

September 15, 2025

The Hidden Cost of Retail Rage

Frontline workers in the retail sector are increasingly exposed to aggression, threats, and violence from customers. Violence and aggression are foreseeable workplace hazards, and employers have a legal obligation to prevent harm, not just react after the fact.

August 15, 2025

kelly-patterson

The Hidden Cost of Remote Work: Why Loneliness Deserves More Attention

Remote work gives people the flexibility to work outside the traditional office, and has become a permanent fixture in many industries. For organisations and workers, it offers plenty of upsides, but remote work also comes with a quieter downside - loneliness.

August 11, 2025

dr-leith-middleton

Shifting the dial on mental health claims: Why leaders must focus to a systemic approach to psychosocial safety

The mental health debate continues to dominate headlines, with business leaders acknowledging the scale of the crisis. Yet their focus is often squarely focused on ‘fixing the worker,’ rather than tackling broader workplace causes. Business leaders now need to take an objective, systemic approach.

kelly-patterson

When Kindness Becomes Avoidance: The Hidden Cost of Not Managing Performance in the Presence of Mental Health Challenges

What do you do when a team member has been underperforming, and has also disclosed they’re struggling with mental health? When we stop avoiding these performance conversations, we give people the dignity of being seen, the clarity to act, and the support to move forward.

alex-aspromourgos

Vale Roly Livingstone

We are deeply saddened to share the passing of Roly Livingstone, one of Mapien’s founders, who passed away peacefully in his sleep on 10 June 2025. Roly's legacy is not only etched into the history of Mapien but woven deeply into our culture. RIP Roly.

Tackling linguistic limitations in formal workplace processes

A recent Fair Work Commission decision has highlighted the critical importance of ensuring procedural fairness during formal workplace processes when dealing with employees with limited English proficiency.

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